This module repairs one link: the call that comes in while your hands are full. It doesn't create calls — that's module 01 and 02.
The line still answers while you're under a house
You keep your number. When you can't pick up, the line answers, gets the name, the address and the problem, works out how urgent it is, and texts you the job. If the system dies, the call goes to your cell — not to a full mailbox.
Call it yourself. It's a robot and it says so.
(580) 217-2841The demo answers as Summit Comfort HVAC, a shop that doesn't exist. Give it a fake address and a fake problem and see what it does with them. The vendor behind it is Job Catch.
It's a demonstration of the module working — not a client result, and not a claim about what it will do for your shop.
Before you dial — what happens to the call
Full detail in the privacy notice.
What it does
What it doesn't do
If a caller is better served by a human, the point of the escalation rules is to get them one.
One-time setup, then a flat monthly rate
Most shops start on Desk. Every plan includes: the line answered when you can't and your number kept, missed-call text-back when enabled, a short SMS summary to the owner when enabled, and failover to your cell if the system dies.
Month to month after setup — no twelve-month commitment. Inbound only: no dispatch, billing, ads or outbound calling.
Desk
Smaller shops that just need the line covered.
Stay here if: volume is low and you want the desk covered without paying for heavier booking automation.
Book
Busy shops that lose jobs when nobody can book real slots. Everything in Desk, plus:
Upgrade when: you're regularly past 500 minutes, it's storm week, or callers need a real appointment while they're still on the phone.
Grow
Everything in Book, plus a monthly one-page report: calls answered, jobs captured, bookings, and where they came from.
Automated review requests, quote follow-up sequences and reactivation texts are held until the consent and messaging side is properly squared away. They are not part of what you'd be buying today, and they'll be priced when they're real. Don't buy Grow for these.
Setup is one time. Monthly is month to month. You keep your number. Overage is billed at $0.70 a minute above the 500-minute fair-use allowance.
01 · Listen
How you take calls now, what you ask people, what a real emergency sounds like in your trade.
02 · Configure
Call flow, service-area ZIPs, calendar rules, after-hours policy, escalation and failover numbers.
03 · Test
We call it together and try to break it before your customers do — including the failover path.
04 · Tune
First weeks, I read what it captured and adjust the questions. When it breaks, you call me.
Call the demo first. Then we'll talk.
Two minutes on the demo line tells you more than I can. If it handles a call the way you'd want yours handled, the setup conversation is short.